Shipping Policy

Effective: [EFFECTIVE DATE] · Last updated: [LAST UPDATED DATE]

DRAFT — review and fill in actual carrier names, fees, and timing before launch. All bracketed values are placeholders.

1. Where we ship

Currently shipping to addresses in [SHIPPING COUNTRIES — e.g. the United States]. International shipping is [available / coming soon].

2. Methods & timing

Standard ([STANDARD CARRIER]) — [X–Y business days], [$PRICE] flat
Expedited ([EXPEDITED CARRIER]) — [X–Y business days], [$PRICE] flat
Signature required — added automatically for orders over [$THRESHOLD]

Vault withdrawals are processed within [FULFILLMENT TIME] of request. Transit time begins after pickup by the carrier.

3. Packaging

All PSA-graded cards are shipped in their original sealed cases inside a rigid mailer with bubble-wrap padding. Multiple cards may be combined into a single shipment at our discretion.

4. Insurance

All shipments are insured up to [INSURANCE LIMIT]. Cards exceeding this declared value require [SIGNATURE / ADULT SIGNATURE / ADDITIONAL INSURANCE], which may add a small fee.

5. Lost or damaged packages

If your package is marked delivered but you did not receive it, contact [SUPPORT EMAIL] within 7 days. We will file a carrier claim. If the package is confirmed lost, we will issue a replacement (where the card is available) or a refund.

6. Incorrect address

It is your responsibility to provide an accurate shipping address at checkout. Packages returned to us due to incorrect addresses can be re-sent for an additional shipping fee.

7. Customs (international)

International recipients are responsible for any customs duties, taxes, or import fees levied by their country.

8. Contact

[SUPPORT EMAIL] · [BUSINESS ADDRESS]